Cable HDMI Repair

DisplayPort to HDMI Cable Failures

Defective HDMI cables caused issues with lost video signals for months due to poor soldering of the wire ends. Opening them up and resoldering the connections makes a surprisingly easy solution to the problem.

2022-08-09: If your like me and upgraded your 10 year old computer, but kept your old monitors (which are obviously a lot newer than the computer), you might possibly need some new monitor cables... that is the start of the problem - but of course I didn't know that at the time.

The new computer and two monitors worked great for about a month... then randomly, one monitor would blank the screen and display the 'no signal' message. The computer still showed the display as being connected, but nothing would show up. After a lot of messing around, I discovered that a simple cable disconnect and re-connect would make everything happy again. Its a simple solution...until roughly 4 weeks later when its doing it multiple times every hour...sometimes multiple times in 5 minutes. Then its down right annoying. Enter troubleshooting steps and googling... I tried all the usual stuff - install latest drivers (NVIDIA Geforce GTX 1660 Ti), update BIOS (elitedesk G6 with i7-10700T) , clear all BIOS defaults, reinstall Windows 10 Pro, replace the monitor (after opening it to check for obvious failures (this monitor has worked quite well for 2 years)... remove and reseat video card (then remove heatsink and re-silver it, while checking for obvious heat related problems (heatgun while running) - I'm not running games, this is just an office computer - this thing runs nice and cool and stress tests don't bring on the problem) And then the realization that cables may be at fault - so I ordered two more... and the problem continued with the two new cables and got worse... Forums were no help - guys kept telling me I have a bad video card or a defective monitor or defective cables... I'd eliminated them all as best I could, or did I?

Finally I got desperate, there were pieces all over my desk, with a heat gun and soft hammer (did I mention that ever so slight bumps to the desk seemed to be the main trigger?). Nothing was consistent... Finally, I popped open a cable end... and this is what I see:

Ratsmart HDMI Cable with bad solder connections

I think I found a problem... but really? (fun real life event- I showed this to my wife and asked her to spot the problem - she looked at it and said 'You mean the top white wire thats not connected?' I had to take a second look... No actually I didn't - I only noticed the white wire at 6 that wasn't soldered down... and was giddy at finding that... I guess I can fix that one too!) This was the replacement's-replacement cable... Surely the other ones wouldn't...

Gator HDMI Cable with removed cover

At least this one has glue on it... But something looks fishy under the glue [on the other side]...

Gator HDMI Cable with sealant removed to show bad wire solder connections

Well, I guess that could ALSO be the problem on the replacement cable... (Both wires with arrows aren't soldered on - they're loose on top of the pads; and the other wires don't look very soldered on either)

So lets give you (the reader) some links to these cables... The white one is branded as a "Ratsmart Thunderbolt to HDMI Adapter Cable Mini Displayport" and can be found for sale here. (dead link) The black one is branded as a Gator Cable "Mini DisplayPort DP Thundebolt to HDMI Cable Adapter 4K" and can be found for sale from gatorcable on eBay

Out of 4 cables, I have 3 with wires that aren't soldered down - 2 wires on each cable. So, now you know... The first place to look if your monitor keeps blanking is at the cables... Course, it'll probably be a different problem for you...

Gator HDMI Cable with re-soldered wire connections

Ahh, that looks much better! Now to clean and re-assemble. [WAIT A MINUTE! Why did my monitor blank out again?!?!...oh, right. the power cord needs reseated.]

Please note: We don't recommend buying the cables we linked to in the above paragraphs, unless you are handy with a soldering iron. We aren't paid to 'advertise' any of these products, nor do we sell these products.

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